Amar vasha is a service by Tinkers Technologies Ltd
Personal Information is data that can be used to identify, contact or develop our services such as your name, address, email address, phone number, your children's personal information, favourite choices, hobbies etc.
When you apply for ‘Amar Vasha’ services on Tinkers as a user (e.g. student’s guardian or student), you will be required to provide certain personal information, which may include your full name, nickname (if available), gender, present living country, time zone, academic qualifications, personal choices, hobbies, etc.
If you are a teacher, we also collect and store any additional information that you provide to us in your profile, which may include: your educational degree, your previous working experience, your flexibility and communication experience, your time availability, your location and address, pictures, your phone number, your social media account etc. We will sign up an NDA (Non Disclosure Agreement) with all our teachers, employees, and volunteers to ensure maximum security of the customer's private data
In addition to the information provided on our form, we might ask you sequentially to provide us some necessary information about your child’s choices such as favourite movies, favourite superhero characters, favourite video games or cartoons, favourite story etc. We believe every child is unique. So we are constantly researching and developing our services and we create personalized study material for each of our students based on your provided information. This information helps our teachers and content creator team to make our services more responsive and engaging.
a) With your prior consent, we will ask you to provide you or the student’s personal information, including occupation, education, age, and gender information, in order to improve the effectiveness of our products, services, and publicity. We may use this kind of personal information to create an overall report about the user group. Such personal information and overall report are in an anonymous form and will not contain content that can identify you or the student.
b) Based on the needs of marketing activities, we will obtain email information with your authorized consent, so that we can share related activities with you at any time.
In general, the Personal Information we collect is used to improve our services and enhance your experience with Tinkers. We may use your Personal Information to contact you for information, questions and feedback.
If you are a teacher, we share with registered users (e.g. students and their parents) certain information that is included in your profile, which may include your contact information, your full name, your location (city, state/province, country), your profile picture, your gender, your age, or other information. We may also include in your profile any reviews from your previous classes and experience.
The Curriculum and Feedback Team works to develop our curriculum to deliver the best way of teaching and track student’s progress. The Content Creator Team works relentlessly to create interesting and entertaining study materials for every child. They use your child’s data (e.g. favorite video games, characters etc) to make personalized special study materials for each child.
If you are a guardian of a student, in order to make our class more effective, we share with registered users certain information which may include your child’s behaviour pattern, favourite things, favourite books or video games, your location (city, state/province, country), your profile picture, your gender, your age, or other information. The more information you share, the more we can make relatable study materials. We may also share your class recordings with other teachers for research, development or feedback.
In accordance with relevant Bangladeshi laws, regulations, standards, and common practices in other countries and regions, we guarantee that we exercise the following rights over your personal information:
You have the right to access your personal information, except for exceptions provided by laws and regulations. If you want to exercise data access rights, you can view or modify account settings and information by logging into your account when the platform website is ready. Till then, you can have full access over your data by asking us via email. However, we can not identify or share any data with you once it has been anonymized or deleted by our system or admin.
When you find that the personal information we process about you is wrong, you have the right to ask us to make corrections. You can apply for correction by the methods listed in "Accessing Your Personal Information". We will respond to your request for correction within 15 working days.
In the following situations, you can submit a request to us to delete personal information:
It depends on the claim whether we keep, anonymize or delete your requested data.
Each basic business function requires some basic personal information to be completed. For the collection and use of personal information collected for the purpose of expanding business functions, you can give or withdraw your authorization consent at any time, and you can manage your authorization through website's account settings when the website is published. Till then we have to do this manually via email communication. When you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the previous processing of personal information previously carried out based on your authorization.
email. After you provide the relevant information, we verify that it will not affect your exercise of other rights on the website. Go through the corresponding procedures for you. After canceling the account, we will stop providing you with products or services, and anonymize or delete your personal information according to your requirements, unless otherwise stipulated by laws and regulations.
To ensure safety, you may need to provide a written request or prove your identity in other ways. We may ask you to verify your identity before processing your request. We will reply within fifteen working days. If you are not satisfied, you can complain through the customer service email also. We also have the right to refuse the request if we think it is not rightful.
In the following situations, we will not be able to respond to your request:
4.2.1 Related to the personal information controller's performance of its obligations under laws and regulations;
4.2.2 Directly related to national security and national defense security;
4.2.3 Directly related to public safety, public health, and major public interests;
4.2.4 Directly related to criminal investigation, prosecution, trial and execution of judgments;
4.2.5 The personal information controller has sufficient evidence that the subject of personal information is subjectively malicious or abuses his rights;
4.2.6 In order to protect the important legal rights and interests of the personal information subject or other individuals' lives and property, but it is difficult to obtain consent;
4.2.7 Responding to the request of the personal information subject will result in serious damage to the legal rights of the personal information subject or other individuals and organizations;
4.2.8 Involving trade secrets.
We understand that the personal information of students we collect and process may come from minors under the age of 13 ("children") and we take the protection of children's personal information very seriously. In this regard, we strictly implement the Bangladeshi Child Laws and protection responsibilities and make the following commitments :
ii) We will only collect and process children's personal information under the premise of obtaining the authorized consent of the child guardian, and process this part of personal information in strict accordance with the law with the guardian's consent or when necessary to protect the child;
iv) We will strictly set information access rights under different functions and control the scope of children's personal information
v) In order to better protect the information protection of minors, we will designate a person or team to be responsible for the protection of children's personal information. If you have any questions, you can send an email to the contact information attached.
vi) We ask the guardians and parents to let the child use our service under adult supervision of any of the family members and never leave the child alone online class or in our website.
vii) This service is intended to be used under parent supervision and guidance. No child should be able to avail this service by their own or without the consent from his/her guardian.
In principle, the personal information we collect and generate in our class will be stored on Google Drive (or some other prominent storage service) and we also store the data in physical hard drives in our office and will only be transferred overseas on the basis of your authorized consent. At present, when students receive course services via Zoom or any video calling platform, our teachers will be exposed to the personal information provided by the students to ensure classroom interaction and course quality. The above classroom video and personal information in it may include your name, country or regional address, timezone, nickname, hobbies, personal choices and other personal information you actively provide in the classroom. In the above scenarios, your personal information may be accessed or obtained by the above mentioned institutions or individuals. We only transmit the minimum range of personal information as necessary to achieve the above purposes, and will strictly abide by the requirements of relevant laws and regulations of Government Of Bangladesh to protect your personal information and ensure the security, confidentiality and integrity of related personal information in cross-border transmission.
This policy applies to all our users, teachers, team members, volunteers, vendors and partners.